Mortgage Servicing

TEKsystems — Edgewood, South Carolina

$47K–$47K · Full-time

Job Description

Description -Answering inbound mortgage servicing calls. -Assisting customers with mortgage payments and payment processing. -Explaining escrow changes, tax increases, insurance impacts, and monthly payment adjustments. -Responding to questions regarding loan balances, interest rates, and account status. -Researching customer accounts and resolving servicing issues. -Updating customer information within servicing systems. -Navigating multiple databases while documenting conversations in real ti…

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Posted on Mortaflow — Mortgage Industry Jobs